KAARTAL E-commerce Pvt. Ltd.

Last Updated: June 30, 2025

1. Introduction

KAARTAL values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use kaartal.pk, our multi-vendor e-commerce marketplace.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and address
• CNIC, passport, or driving license for seller verification
• Company incorporation or registration number (SECP/FBR) for business verification

b. Transaction Information

• Purchase and payment details
• Order history and preferences

c. Technical Information

• IP address, browser type, device information
• Cookies and usage data

d. Communication Data

• Messages exchanged between buyers and sellers through our platform
• Customer support queries and feedback

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your identity and business credentials
• Process orders and payments securely
• Facilitate communication between buyers and sellers
• Improve our services and user experience
• Send important notifications and updates
• Comply with legal and regulatory requirements

4. Data Security

• KAARTAL uses advanced security measures, including WordFence, SSL encryption, and regular security audits, to protect your data from unauthorized access, loss, or misuse.
• Only authorized personnel have access to sensitive information.
• Payment information is processed securely through trusted third-party providers and is never stored on our servers.

5. Data Sharing and Disclosure

• We do not sell, trade, or rent your personal information to third parties.
• Your information may be shared with trusted partners only for the purpose of order fulfillment, payment processing, or legal compliance.
• Communication between buyers and sellers is facilitated through the platform to protect privacy.

6. Cookies and Tracking Technologies

• KAARTAL uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
• You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

• You can access, update, or delete your personal information by logging into your account.
• You may request to deactivate your account at any time.
• For security reasons, certain information may be retained as required by law.

8. Children’s Privacy

KAARTAL does not knowingly collect or solicit personal information from children under 18. If you believe a child has provided us with personal data, please contact us immediately for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the platform constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us through the platform’s support system or at:

KAARTAL E-commerce Pvt. Ltd.
kaartal.pk
Support Email: info@kaartal.pk

Let’s Secure Pakistan’s E-commerce Together. Let’s build a trusted Pakistan.